Return Policy
At VeganGoodies, we want you to absolutely love your purchase. If for any reason you’re not fully satisfied, we’re here to help with a clear and simple Returns & Refunds Policy.
Eligibility for Returns
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Returns are accepted within 30 days of delivery.
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Items must be unused, in the same condition you received them, and in their original packaging.
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A receipt or proof of purchase is required.
Non-Returnable Items
Certain items cannot be returned, including:
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Digital goods (downloads, subscriptions)
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Perishable items (such as food, flowers, or cosmetics)
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Final sale or clearance items
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Personalized or custom products
Return Process
To begin a return, please email us at vegangoodiesstore@gmail.com with the following details:
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Your order number
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The item(s) you wish to return
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The reason for return
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Photo evidence if the product is defective or damaged
Once your request is reviewed and approved, we’ll send you instructions on how and where to send your return.
Refunds Process
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Refunds are issued once we receive and inspect your returned item.
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If approved, your refund will be processed within 7–10 business days.
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Refunds are credited to your original payment method.
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Please note it may take additional time for your bank or credit card provider to post the refund.
Exchanges (if applicable)
We will happily replace items if they are defective, damaged, or if you received the wrong size or color. To request an exchange, contact us at vegangoodiesstore@gmail.com.
Shipping Costs
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Customers are responsible for paying shipping costs for returned items.
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Shipping costs are non-refundable.
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If the product is defective, damaged, or incorrect, VeganGoodies will cover the return shipping costs.
Contact Us
If you have any questions about our Returns & Refunds Policy, please reach out to us:
We’re here to help and ensure your experience with VeganGoodies is always a positive one. 💚
